Important Information

Care Instructions

Please treat your accessories kindly, if dropped they may break.

Keep accessories dry, take them off before showering, swimming, exercising etc.

Avoid contact with perfumes, skincare products, sunscreen, hairspray, make up, etc as this may cause damage.

Always store your accessories properly in a dry cool place. You can use a special purpose hanger, earring board, or in separate boxes where they can't scratch each other.

You can use a damp or dry cloth to wipe/polish your accessories as required between wears. Do not use any harsh chemicals. 

 

Postage & Handling

Please allow up to 5 business days from when you place the order for us to process and post it (although we will always try and do it sooner if possible). 

At checkout you can select standard or express postage. All items will be posted with Australia Post. Postage times are controlled by Australia post (not us) and are additional to the handling time.

Once your order is posted, you will receive a tracking number. You can use this to track your parcel and find out when it is coming.

Please ensure to type your address correctly. If you enter it incorrectly, your package may not reach you.

 

Returns/Exchange Info

Due to hygiene reasons we do not accept returns or exchanges.

If there is an issue with your order, please send us an email and we will try to resolve it.

 

Privacy

We will use the information your provide us to process your order and send you updates. We will not give your information to any third parties. Our shop is powered by Shopify and you can read their privacy policy here: https://www.shopify.com/legal/privacy

 

Custom Orders

Custom orders are possible, send me an email with the details and I'll see if I can accommodate your request!

This includes requests for clip on versions of earrings, colour or size variations, and more.

 

Wholesale Orders

Wholesale enquiries welcome. Send me an email to discuss opportunities. Minimum quantities apply.